FAQ
Hydro Deep Clean Services LTD: Your Cleaning Questions Answered
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What areas do you cover?We are based in East London but proudly serve clients across all of London. No matter where you are located, we can bring our professional cleaning services to your doorstep.
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How can I book a service?You can easily book a service by visiting our website and filling out the contact form, or by contacting us directly via phone or email. We’ll respond promptly to confirm your booking and discuss any specific requirements.
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What types of properties do you clean?We clean all types of residential properties, from one-bedroom apartments to large four-bedroom houses. We tailor our services to meet the specific needs of your property.
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Do I need to be home during the cleaning?While it’s not necessary for you to be home during the cleaning, we do recommend that you are available at the start and end of the service to discuss any specific needs and to review the results.
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How far in advance should I book?We recommend booking as early as possible to ensure availability, especially during peak seasons. However, we do our best to accommodate last-minute requests whenever possible.
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What happens if I’m not satisfied with the service?Your satisfaction is our top priority. If you’re not completely satisfied with the cleaning service, please contact us within 24 hours, and we’ll do our best to address any concerns and make it right.
Billing & Pricing
Accepted Payment Methods
At Hydro Deep Clean Services LTD, payments can be made via bank transfer, credit/debit card, or cash upon completion of the service. We’ll provide you with an invoice detailing the services rendered and the total cost.
Cancellation Policy
We understand that plans can change. For cancellations, please contact us within a reasonable time frame. Our team will be happy to assist you with any changes to your cleaning service booking.
Satisfaction Guarantee
Your satisfaction is our priority. If for any reason you are not completely satisfied with our cleaning service, please let us know within 24 hours after completion, and we will make it right. Your happiness is important to us.